Privacy Policy – Encompass (South Africa)

Last updated: 2 March 2026

1. Who We Are

Encompass is a product and trading education platform operated by C & K Moneyline (Pty) Ltd. who is a South African company providing financial education, simulation tools, training, and related services through our website:
https://encompass.net.za/

Information Officer Contact Details:
info@encompass.net.za
012 940 0800
1002 Clifton Avenue, Lyttelton Manor, Centurion, Pretoria, 0157

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit a booking or session request form (name, email address, cell phone number).
  • Contact us via contact forms or direct email (name, email, phone number, message content).
  • Subscribe to Articles, webinars, or marketing communications.

We may also collect limited technical information such as IP address, browser type, and device information where necessary for website functionality or security purposes.

We do not collect personal information unless you voluntarily provide it.

3. How We Use Your Information

We use personal information for the following purposes:

  • To respond to enquiries and booking requests.
  • To schedule and deliver training sessions or services you request.
  • To send Articles, updates, or educational content where you have opted in.
  • To follow up on incomplete booking requests or enquiries submitted through our website, unless you have requested that we do not contact you further.
  • For legitimate business interests related to service delivery and enquiry follow-up.
  • To comply with legal and regulatory requirements.

We do not sell personal information to third parties.

4. Legal Basis for Processing

By submitting your information through any form on this website, you acknowledge and consent to the processing of your personal information in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us at info@encompass.net.za.

5. Cookies and Tracking Technologies

At present, this website does not actively use marketing or tracking cookies.

We may implement cookies or similar technologies in the future to improve functionality, security, or analytics. Where applicable, users will be notified through an appropriate cookie notice.

6. Third-Party Service Providers

We may make use of third-party service providers (such as email platforms, hosting providers, CRM systems, or communication tools) to assist in delivering our services.

These providers may process personal information on our behalf under appropriate confidentiality and security obligations.

We do not share personal information for unrelated third-party marketing purposes.

7. International Data Transfers

Some service providers may store or process personal information outside of South Africa. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information in accordance with applicable data protection laws.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, including legitimate business follow-up and record-keeping obligations, or as required by law.

You may request deletion of your information, subject to any legal or administrative requirements requiring retention.

9. Your Rights Under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updating of inaccurate information.
  • Request deletion of your personal information.
  • Object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact:
info@encompass.net.za

10. Security Measures

We implement reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last updated” date.